Guest Personal Information Form

Thank you for booking your next cycling holiday with Mulga Bicycle Tours. In order to confirm your booking we must receive a completed copy of this form for each guest in your party no later than 14 days after you have paid your deposit.

Mulga Bicycle Tours is committed to protecting your privacy and our Privacy Policy explains how we will collect, store and use your personal information.

Before You Start

If you are hiring a bike from us we will be asking you to provide us with 4 measurements - your height, inside leg, weight and the saddle height of you own bike, see the diagram below. To avoid the possibility of the page timing out whilst you get these measurements we recommend you obtain these measurements before you start filling in this form.

Guest Details

Safety Information

Your answers to the following questions will be used in the preparation of our safety plan and will help us assist you in the event of an emergency.

Emergency Contact

This must be someone not on the tour with you and who is contactable by telephone.

Medical

Language

Mobile Phone

We ask for this information as some phone service providers have limited coverage in regional Australia. Knowing who your provider is lets us know if we will be able to contact you or if you will be able to use your phone in an emergency whilst you are on tour.

Meals

Your Bicycle

If you are bringing your bicycle with you please complete the following as this information will help us prepare for the tour.

If you would like us to assist you reassemble your bike you will need to book a time with us. We will require you to provide us with a list of the torque settings for all the bolts on your bicycle and any crucial measurements such as saddle height, no later than two weeks before the tour departure. Your local bike shop should be able to provide you with this information. Our fee for reassembling and checking your bike is $150.00.

Important: We are unable to carry bike boxes of any kind in our vehicles. If you are bringing your bike in a box or carry case please ensure that you have arrangements in place for its storage whilst you are on tour.

Hire Bicycle

If you have selected to hire a bicycle from Mulga please provide us with the following FOUR measurements so we can match you with the most appropriately sized bicycle.

To measure your inside leg, stand with your legs approximately shoulder width apart with your shoes off, then measure from the ground up into your groin. You can also use a pencil to mark your inside leg on a wall and measure it later.

Measure the height of your saddle from the centre of the crank to top of the saddle as shown by the red arrow in the diagram below.

Please indicate if you wish to bring and use your own saddle and pedals for that additional familiar level of comfort.

Accommodation

Previous Cycling Experience

Any other comments

Insurance

We recommend that you purchase travel insurance that provides coverage for the cancellation of the tour, and covers costs incurred by you like transportation costs (for example, airfares), stolen goods, lost luggage, damaged property, medical expenses, and cancellation fees.

We recommend that you hold current ambulance service membership and/or health or travel insurance. If you become ill or injured during the tour, or are required to get tested for COVID-19, we will endeavour to organise medical or other transportation for you but at your cost.

We also strongly recommend you have Cyclist Insurance. This can be purchased separately and also comes with some cycling club memberships such as Bicycle Network Victoria, Bicycle NSW, Bicycle Queensland and Pedal Power (ACT). Cyclist insurance can cover you and your bicycle if you have an accident while riding.