How we will handle a positive COVID-19 case on tour

Our goal is to never have to to implement these procedures. To help us achieve this goal we ask you diligently practice COVID Safe Behaviours while you are traveling to and while you are on tour with us. If we all do this, we are hopeful we will be able to collectively consign this procedure to the archives without it ever being used.

If you test positive to COVID-19 you will be required to self-isolate and leave the tour. We will do our best to assist you organise transportation in line with Clause 5.2 of our Terms and Conditions, however, we will be unable to transfer you in our tour vehicles.

In the event that a member of the tour group tests positive to COVID-19 we will be guided by the ACT Workplace COVID-19 Exposure Assessment Tool (9 September, 2022) on how we will categorise the exposure risk for the remaining members of the tour group.

The ACT Workplace COVID-19 Exposure Assessment Tool defines 3 levels of workplace exposure risk – Low risk, Moderate risk or High risk.

We will determine the exposure risk based upon the tour group’s contact with the positive case in the 48hr period prior to the positive test result.

If members of the tour group were in a tour vehicle together wearing masks, or ate a meal together in an indoor space, the exposure risk will be considered Moderate.

If members of the tour group ate several meals together in an indoor space or spent time together in a motel room overnight, the exposure risk will be considered High.

Guests who have been categorised as experiencing a High exposure risk will be required to self-isolate and leave the tour. As with the positive case, we will do our best to assist you to organise transportation in line with Clause 5.2 of our Terms and Conditions.

Guests who have been categorised as experiencing a Moderate exposure risk will be required to return a negative Rapid Antigen Test before continuing on the tour. For the remainder of the tour guests will be required to monitor for symptoms, wear a mask in any indoor setting and return a negative Rapid Antigen Test every 48 hours using one of the Rapid Antigen Tests included in the guest’s Mandatory Equipment. In this way we hope to catch any further cases that may develop during the remainder of the tour.

If either of the two staff have been categorised as experiencing a High exposure risk the tour will be cancelled.