Below you will find answers to the most commonly asked questions about our Canberra Bike Tours. If your question is not listed below, please do not hesitate to Contact Us.
Do I need to book a Canberra Bike Tour in advance or can I just turn up?
Yes, you must book in advance. We are unable to store bikes at the tour start locations, so if you are not booked on the tour the evening before we will not be able to bring a bike for you. This means we are unable to accept “walk in” bookings. Our online bookings close at 6:00pm the night before each tour.
How do I book a Canberra Bike Tour?
Canberra Bike Tours must be booked in advance using our online booking system. To complete your booking online you must have a valid email address. This is so we can send you an email confirming that we have received your booking. If you do not have an email address please Contact Us before completing the booking form so we can assist you with your booking.
How much do Canberra Bike Tours cost?
Tour prices vary and are listed on our tour information pages.
What does the tour price include?
The price of the tour includes your guide, a bike, a helmet and a small bike mounted bag to carry your gear. Please note the tour price for some of our tours includes a light or picnic lunch whilst others do not. In the circumstances where meals and drinks are not included we stop at cafés frequented by the locals and where the prices are reasonable.
What is your cancellation policy?
If you need to cancel your tour we will try our best to accommodate your change. Our cancellation policy is explained in our Canberra Bike Tours Terms and Conditions. Click here to read our Canberra Bike Tours Terms and Conditions.
Is there a discount if I want to do more than one tour?
Yes. If you book a second Canberra Bike Tour to be taken within 7 days of your first Canberra Bike Tour we will refund you $15.00 after you have made the booking for your second tour. Please include a request for the $15.00 discount/refund in the “Special Requirements” field when you make your second booking.
Where do Canberra Bike Tours start and finish?
The start and finish locations vary between tours and are listed on our tour information pages. Once we have accepted and processed your booking, we will email or text you the location of the meeting point for your tour. If you need help with getting to a start location, do not hesitate to ask
How long are the tours? How far do we ride?
Our tours range between 4 and 6 hours, including stops for lunch and snacks. The length of the tour route is dependent on the tour group’s interests and the riding abilities of those on the tour. Distances vary between 14 and 20 kilometres.
Do I need to be an experienced cyclist? I haven't ridden a bike in years.
To join our tours you only need to be reasonably fit and feel comfortable riding a bicycle. Our bicycle tour routes are mostly flat with gentle inclines. We travel at a very leisurely pace averaging about 6 kilometres an hour and almost exclusively use a mix of shared cycle and walking paths and quiet streets. We stop frequently for drinks, talks, questions, photos and toilet breaks along the tour route. In fact there are many opportunities to stop for a breather or, if you need an excuse - take a photo
What happens if I have a problem on the ride?
We have the tools to repair a flat tyre or fix minor mechanical problems. If you cannot physically complete the tour, we will arrange transportation for you (at your cost) and the bike back to the starting location.
Is there a support vehicle on Canberra Bike Tours?
No. We only provide support and escort vehicles on our multi day tours.
Do we stop along the way?
Yes, We make regular stops to learn about locations and the history of Canberra, to take in our surroundings, for drinks and toilet breaks.
What should I wear and bring?
Please bring a bottle of water, wear comfortable clothing (worn in layers) and fully enclosed shoes (no high heels). There will be many photo opportunities throughout the tour so don’t forget your camera! We also suggest you bring a small amount of money for additional purchases.
You should also bring and use sunscreen and reapply it every 2 hours. The Cancer Council of the ACT recommends that sun protection be used in Canberra from the beginning of August through to the end of May.
If there is a chance of rain we also recommend you bring your own rain jacket, as this will be more comfortable and waterproof than the emergency rain ponchos supplied by your guide.
What size are the tour groups?
Our Capital Highlights and Capital Twilight tours are limited to 10 guests. Our Tidbinbilla Nature Reserve tour is limited to 15 guests.
Are there minimum numbers required for a tour to operate?
No. We only need one person to book for Canberra Bike Tours to confirm that a tour will run.
Is Canberra really bike friendly?
Canberra is unusual among Australian cities in that it is an entirely planned city. With its design incorporating large areas of open space and natural bushland, Canberra is truly a “city-in-a-park” earning it the title of the "Bush Capital".
Canberra also has the finest network of sealed cycle and walking paths and designated on-road bicycle lanes in the country, making it the most cycle-friendly city in Australia. As a further incentive to ride a bike, cyclists of all ages in the ACT are permitted to ride on the footpaths as long as they give way to pedestrians.
To top this off in November 2015 the Australian Capital Territory introduced new laws that allow riders to remain on their bicycles when crossing roads at pedestrian crossings. When approaching the pedestrian crossing cyclists must slow to 10km/h, check for any approaching traffic and be prepared to stop if the approaching traffic fails to stop at the pedestrian crossing. Keeping to the left of the crossing cyclists can then ride slowly across the road.
Are Canberra Bike Tours suitable for children?
Currently our tours are restricted to children 12 years of age and older.
What happens if it rains?
Our tours are all weather events. However, if it is raining at the start of the tour and you decide not to ride we will gladly reschedule you to another day. However, there are lots of people who do not mind riding in the rain. If Canberra Bike Tours deems it safe and there are guests who wish to go on the tour, we will still run the tour.
If you wait for perfect conditions you may never go outside so we will always run the tour when there is a forecast for a chance of rain (unless there is a severe weather warning).
The Bureau of Meteorology reports the percentage chance of rain in its daily weather forecasts for Canberra. The percentage being reported is the likelihood of rain for the forecast period. For example, if the chance of rain is 30%, there is about a one in three chance of getting wet or conversely a 70% chance of not getting wet. When rain is forecast we do recommend you bring a rain jacket. If you get caught out we will be able to provide you with an emergency rain poncho but your own rain jacket will be considerably more comfortable
Do you have tours in the winter months?
Yes, if it is not too cold for you, it is not too cold for us! In winter it is very common to have bright sunny days and even though the maximum temperature may only reach 10 degrees Celsius the clear blue skies mean you stay warm whilst riding. The key is to dress appropriately in layers, wear warm socks and not to forget your gloves.
What types of surfaces do we ride on?
Our Canberra Bike Tours use a mix of shared cycle and walking paths and short sections of quiet streets. Most of the shared paths are often marked with a white centre line.
The surfaces of the shared paths in the Parliamentary Triangle are either concrete or bitumen with some sections of paving. All are in good condition. The roads are all bitumen and in equally good condition. After all, most of the area through which you will be riding is the showcase of Australian democracy and maintained at the highest standard. All of these surfaces can be slippery in the rain.
Some of the bitumen paths we will use outside the Parliamentary Triangle do have some uneven surfaces caused by tree roots but all are safe to use.
To ensure you have a pleasant experience when riding on the shared paths you must follow a few simple rules:
- Keep to the left
- Travel at a safe speed so you can stop within a safe distance
- Give way to pedestrians
- Be careful around young children, dogs and older pedestrians, as they often move unpredictably
- Use your bell to warn of your approach and be prepared to use your voice in the event people have not heard your bell.
- Pass pedestrians on the right and leave a metre of space when passing.
- Say “Hello” and “Thank you” to your fellow path users
Can you supply a bike that is the correct size for me?
Yes. When you place your booking we ask for the height of each member in your party. We use this information to determine the size of the bike we should bring for you. Once you arrive we will adjust the height of the saddle to suit.
What sort of bicycles do you have?
We have selected the 2016 Specialized Sirrus and Vita bicycles for our hire fleet. These are comfortable and durable hybrid bikes with a wide range of gears. We are confident the gearing on our hire bikes will enable you to ride all of our Canberra Bike Tour routes. All our bikes come with front and rear flashing lights that we use during the day, a rear rack and bag and a water bottle cage.
Do I have to wear a helmet?
Yes. It is compulsory for all cyclists to wear an Australian Standards approved helmet in Australia.
Can I bring my own bike?
Yes. At the conclusion of the tour we will refund you $15 if you use your own bike without mechanical mishaps
Can Canberra Bike Tours customize a tour?
Yes we can. You can request a tour anywhere in the ACT or surrounding NSW based on the time you have available as well as the places you would like to visit. Your options are not only limited to urban Canberra with some very nice rural rides also available to you. We can create a tour just for you, your family, your friends or groups of any size. Just give us a call and we can talk through the options available.
Please keep in mind that due to the logistics involved in bringing bikes to the start of a tour route prices for tours of 3 hours or less will be the same. Also anything less than 3 hours is essentially too short to really experience our region without feeling rushed.